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What method of payment does Dreamhardware.com accept?
  • Visa
  • MasterCard
  • Discover
  • American Express
    Sorry, No International Credit Card.
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I do not feel comfortable putting my credit card online, over the net. How can I place an order?
If you do not feel comfortable putting your credit card online, please call us and we will process your order over the phone.
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Why is my credit card declining when I know I have money in my account?
A credit card can decline due to invalid credit card number, exp date, daily limit, insufficient credit, or other reasons. Sometimes the card number itself is input incorrectly. Check online to be sure the number has been input correctly. Contact your credit card company for more information.
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Does Dreamhardware.com know why my credit card is declining?
The computer does the credit card charges automatically. We are not given a reason when a charge declines. Only that it is declined. Verify you have given us the correct numbers and expiration date. If so, please contact your credit card company or bank for information.

If no resolution is reached within 3 business days, this order will be voided.
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Why does Dreamhardware.com need to verify my shipping address? I've ordered from other companies online and they do not require address verification.
In order to guard against credit card fraud, if the billing and shipping address are different, we must verify that the alternate shipping address is authorized.

Please contact your credit card issuer bank and list your ship to address as an alternate address in their memo field. We will call them and verify the address. Please make sure your credit card issuer bank's phone number is listed in your account with Dreamhardware.com.
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I have a Reseller's Permit in California or Colorado. How do I implement the permit with Dreamhardware.com?
Please review our Resellers Policy. If you have any further questions, simply contact us directly at 303-429-2400 or use our toll free number: 1-877-877-8686.
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What states must pay sales tax?
Orders shipping to Massachussets and Colorado must be charged sales tax based on the 5% and 8.25% rates accordingly.
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I work for a government department that is tax exempt. How do I place an order and not get charged tax?
Place your initial order online and make sure to specify in the comments field that you are part of the Government or Educational organization and will be faxing us the Tax Exampt permit. After you have submitted the order, fax us at 303-265-9980 with your Government or Educational Tax Exempt permit and include the sales order number. This only must be done one time. If you have made several previous orders, Dereamhardware.com will refund your tax charge on those orders as well. Any questions, give us a call. Resellers: Tax: All customers outside of Massachusetts or Colorado will not be charged any tax. Therefore, there is no need to fax or set up any reseller tax exemption form. For California, Massachusetts and Colorado Reseller: please place your first order as normal, and fax over your reseller permit and this form with your S.O number. We will remove all tax from your order. Click here to view and print our reseller tax exemption form.
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Is the Dreamhardware.com website secure? What kind of security is used?
When you are placing an order on the Internet, security is a number one priority. All online transactions are sent through our secure server, and encrypted with 128-bit technology. Once the information is received through the Internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.
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Does Dreamhardware.com offer a Resellers Program or Dealers Discount program?
Unfortunately, we do not currently have a reseller or discount program available at this time. Dreamhardware.com currently already negotiates the best possible price for you, and offers these great discounts to all of our customers through our web site. Anytime we receive any specials or promotions, we will immediately post them on our web site for you to take advantage.
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Can I pay by Money Order or Check?
At the present moment we do not accept checks or money orders.
We will be implementing this feature sometime soon. Please check the web site, call us or e-mail us regarding methods of payment we accept.

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