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Mon Feb 14 2005
WILLIAM K HATHAWAY
Rating: Excellent
Was a great transaction, customer service was excellent, very easy to work with.
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I found your organization via a Yahoo search. Didn't know anything about the organization and you might say I blindly put my trust in you with my first purchase. I am now a repeat customer and I am delighted by the way you have treated me. Your knowledge, your attention to detail, your recommendations, your prompt replies and keeping me informed, all adds up to excellent customer service.
Keep up the excellent service!
One very happy customer,
Robert
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Anna Redel, Sun Oct 19 08:08:52 MDT 2003
Order: 2703
Rating: Excellent
I orded an old K6-2 motherboard from this site because it was the cheapest I could find. Little did I know there was going to be great service (confirmation e-mail, tracking number, etc.) and next-day shipped parts. Like I said, no hassles and delivery as it should be.
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TylerJulian, Mon Oct 6 02:01:19 MDT 2003
Order: 2676
Rating: Excellent
My experience with Dreamhardware.com was an excellent one! I ordered a Thermaltake Indigo Orb for my P4 2.0 Ghz CPU. Not only did the product arrive on time, and in perfect condition; but a sales representative even called to make sure that I was orderering the right heatsink for my processor. (Due to the fact that there is a socket 423 and socket 478 P4) I will definately do business with dreamhardware.com again!
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Paul Belanger, Wed Mar 26 18:18:48 MDT 2003
Order: 2211
Rating: Excellent
Unbelievably fast. Ordered on a Wednesday evening. Then I received an email the next day saying that my order was shipped. Then I got one saying that the package would arrive on Wednesday. It did. I expected about a week to "process" my order, not a week to receive it after I had ordered it. I will go out of my way to use Dreamhardware.com in the future. Great job! Thanks :)
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Tom Schwaig, Mon Feb 10 10:57:15 MDT 2003
Order: 2064
Rating: Excellent
Tech support helped me to determine that the motherboard was working fine. I purchased a CPU from a local supplier that was not supported. Once I switched to the correct CPU as was detailed on your website the computer booted successfully. Thanks again!
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Patrick Dorn, Sun Feb 2 22:26:36 MDT 2003
Order: 2035
Rating: Excellent
A , shipped me better part than expected when original part was out of stock......Thank You
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johnie harrison , jr Thu Jan 30 20:25:17 MDT 2003
Order: 2027
Rating: Good
a good place to do buisness.fast and reliable. the products that i ordered were packaged excelent and came the way they described them in their ad 2 thumbs up will shop agin.
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Jonathan Fallon, Sun Jan 19 21:32:13 MDT 2003
Order: 1987
Rating: Excellent
Everything that I ordered arrived exactly on the day I was told it would arrive. The motherboard looked exactly the way Dreamhardware.com described it and everything that was listed as being included was included. I would order from Dreamhardware.com in the future without hesitation.
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Craig Shaw, Sun Dec 15 15:35:45 MDT 2002
Order: 1887
Rating: Excellent
The refurbished motherboard I purchased from ME had a broken ear on the chip socket. When I advised them of this they immediately shipped me a replacement board and postage for the return of the old one. Excellent.
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Robert Kubiszak, Wed Nov 20 16:10:53 MDT 2002
Order: 1813
Rating: Excellent
Item was received promptly and the product was very well packaged to prevent damage. Also, the website was very specific concerning the hard drive that I was interested in purchasing. Job well done!
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greg hays, Sun Mar 17 20:01:33 MDT 2002
Order: 1258
Rating: Excellent
Excellent Product, Great Customer Service. I had my order shipped 3-day UPS (guaranteed delivery or money back) and UPS mis-routed my package and it took 7 days to get to me. UPS told me to contact Dreamhardware.com and have them file a claim. By the time I contacted Dreamhardware.com and they contacted UPS it was past the 15 day cutoff for claims (Poor policy by UPS). So Dreamhardware.com refunded my shipping costs even though UPS was at fault. They didn't have to do that, but they did with no problem. I think much more highly of Dreamhardware.com than UPS. They are highly recommended by me and I will order again from them again.
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Richard Angle, Thu Dec 20 17:15:50 MDT 2001
Order: 1015
Rating: Excellent
They are very nice people to work with. My credit card got messed up on one of there orders. so insted of just treating me like crap they called me to see if they could help. i called my C.C.CO. to find out that they had mesed up and then fixed every thing for me. when I called Dreamhardware.com back they treated me like nothing was wrong and gave me a better price on what I had orderd. I would buy from them again and then some.
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Thomas Lee, Sat Dec 8 12:14:15 MDT 2001
Order: 1004
Rating: Excellent
I was very impressed with Dreamhardware.com's staff. After the problem I had with me board, they treated me very well in getting me a replacement. I would recommend them to anyone.
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Chip Crenshaw, Fri Oct 26 11:14:30 MDT 2001
Order: 927
Rating: Good
My order was shipped within 24 hours as promised in their web site and was received on time. I had to call them to get a UPS tracking number however, it was not sent to me online as it should have been. But they did send my order out on time, it was received on time. it was well packed, and I would order from they again.
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Robert Winters, Wed Jul 18 11:35:53 MDT 2001
Order: 782
Rating: Excellent
Spoke to Alex. He was most generous wth his time not only making sure that I would receive the right product for my application but also discussing possible alternatives. The service provided to me is what everyone who does E-commerce should aim to achieve. Online ordering was easy. Post-order I received a confirmation and tracking number for my order which allowed me to know what my order status was at all times. My order arrived just as stated, both in content and time. I would highly recommend them to anyone looking to purchase computer equipment!
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Leo Schwab, Wed Jun 13 03:36:00 MDT 2001
Order: 698
Rating: Good
Merchant responded promptly and accurately to email concerning an obscure question regarding the merchanise. Merchandise arrived promptly, well-packed but not over-packed, in working order.
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Ryan Chiechi, Mon May 14 15:45:56 MDT 2001
Order: 647
Rating: Excellent
There was a big misunderstanding with my order and they bent over backwards to correct it... I didn't even have to ask and they sent me a replacement part and reinbursed me for the shipping to return the old part.
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Bob Williams, Thu May 3 16:39:48 MDT 2001
Order: 625
Rating: Excellent
The motherboard I purchased was not in stock. They were going to order it, but instead gave me a better board at a great price. Had it shipped in 2 days. This is the service i need for my business in computer repair. Bob Williams
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Peter Nosko, Thu Apr 5 10:29:26 MDT 2001
Order: 552
Rating: Excellent
The order shipped the same day I placed it. I did get a higher than expected shipping charge for overnight delivery, but the merchant cheerfully refunded a portion of the shipping charge when I questioned it. I'll order from them again.
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Brad Davis, Sun Feb 25 14:36:06 MDT 2001
Order: 516
Rating: Excellent
Ordering went great, was shipped promptly, item was in great condition. If I had one complaint it would be that the used powersupply that I bought was somewhat dusty. I would recommend that you clean up your refurb equipment a little better before sending it out. Otherwise store is great will order from again.
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Order ID microexpress-3355
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